NIBE trained.
Designed around your home.
NIBE training supports careful installation, correct commissioning and a clear handover, so you know how to use your heating system.
Installations begin in April 2027. Assessments, surveys and design are available now.
Our NIBE training
Airwarm completed the NIBE Air Source Installation and Commissioning course on 28 October 2026 at NIBE’s Chesterfield training centre.
The training covered heat-pump positioning, heating pipework, electrical installation, controls, system flushing and water treatment.
That means understanding where the heat pump should go, how it connects to your heating and how to set up the controls for your home.
Before recommending equipment, we assess your property’s heat loss and hot-water needs.
Open the NIBE certificate (PDF, 81 KB)
Up to two years’
parts and labour cover.
Eligible NIBE heat pumps installed by Airwarm come with up to two years’ manufacturer’s warranty for parts and labour, subject to NIBE’s terms.
For projects delivered through our Ample partnership, we’ll coordinate warranty registration and handover with Ample, provide the required commissioning details and explain the annual servicing needed to maintain cover.
Cover runs for 24 months from installation or 33 months from manufacture, whichever ends sooner. This is NIBE product cover. For projects delivered through Ample, your project documents also set out the separate installation and workmanship cover and support arrangements.
Keeping your cover in place
- Installation & commissioning
Installed and commissioned in line with NIBE’s requirements, with the Benchmark documents completed.
- Registration within 28 days
Your NIBE products must be registered within 28 days of installation. Keep your confirmation with your handover documents.
- Annual servicing & records
Arrange a service each year and retain the completed service record.
Applies to eligible appliances purchased and used in mainland Great Britain. Exclusions and site-specific conditions apply, including coastal protection where required.
A few useful answers
Does this certificate mean Airwarm is a NIBE Pro installer?
No. The certificate confirms completion of NIBE’s installation and commissioning training. NIBE Pro is a separate programme; completing this course does not by itself give NIBE Pro status. This page describes NIBE’s standard warranty of up to two years.
Does the certificate replace MCS certification?
No. Manufacturer training and MCS certification serve different purposes. For installations delivered through our Ample partnership, Ample provides the MCS compliance and certification route. Read how the partnership works.
Will you recommend NIBE for every home?
We recommend equipment after assessing the property, heat loss, hot-water requirements and installation constraints. Your survey and design determine whether a NIBE system is suitable.
Who do I contact after installation?
Contact Airwarm first for help with your installation or controls. For projects delivered through Ample, Ample manages the customer contract and compliance route. We’ll include the warranty, servicing and support contacts in your handover documents.
Start with your home
Considering a NIBE heat pump? Our Home Energy Assessment is the first step towards a system designed around your property.